How to Optimize Security in Online Enterprise Training

August 26, 2015

online enterprise training

For companies both large and small, today’s workforces are often highly spread out geographically. Between in-house support staff, traveling salespeople, remote employees, virtual assistants, outside resellers, and VARs, you can have an ace team of hundreds of collaborators who barely spend any face time together.

When it comes to corporate communication, performance monitoring, and task execution, technology is what makes multi-location and remote staffing strategies possible  and all companies understand the security concerns that accompany those aspects of business. But security issues are often overlooked, or under-considered, when it comes to extended enterprise training.

Whether they perform their jobs inside your office or outside it, your company’s employees, resellers, VARs, and contractors need comprehensive training in order to do their jobs well. Delivering your training content through an accessible online learning management system (LMS) is practically the only way to equip your extended team with the knowledge they need but how do you ensure that the sensitive or confidential material in your training program doesn’t end up compromised? A cloud-based LMS with the following features is your best solution for optimizing security.

User Permissions: No matter your company size and number of departments, the ideal LMS for your business is one in which you can manage your entire team’s access under one umbrella account. A permission-based system is vital for doing that with an appropriate level of security, because it enables you to set users as administrators, instructors, or learners to ensure they have access to only the features and data they need.

Related Post: 3 Aspects of Employee Training You Can't Afford to Ignore

Single Sign-On (SSO): SSO capabilities allow learners to access your coursework using the password credentials they already deploy for other platforms (via integration with OAuth, OpenID Connect, or other protocols). SSO may sound like it’s about convenience for users, but it’s actually considered among IT pros to be the top access solution for security: In a survey conducted by Qualtrics, 70 percent of IT decision makers reported security as their motive for utilizing SSO in their systems.

Active Monitoring: User tracking and permissioning will enable you to monitor learners' engagement with your content. But who's supervising the system's overall security? That responsibility shouldn't fall solely on your (already overworked) IT department. Make certain that your LMS vendor monitors your online learning center 24/7/365 to ensure it's always on and never compromised. 

Related Post: What 3 Business Benchmarks are Most Impacted by Internal Training

Secure Hosting & Automatic Backups: The threat of your data being lost or stolen is likely the worst-case scenario for your business. When shopping for an LMS, make sure your provider backs up all of your data automatically and has the infrastructure to manage all computing, data storage, networks, and security systems for you so you can focus more on business outcomes and learner success.

 

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