No matter the size of your team, it’s imperative to give every incoming employee the tools he or she needs to be productive, efficient, and successful. As your business grows, the importance of training increases exponentially with each new employee you bring on board in every department.
Revisiting your internal training programs as your staff grows is the best way to position your team members for success. Go through your existing training content, department by department, to see if your programs are on par with the ‘best practices’ below. If not, consider how a new learning platform can help you make the most of your employee education efforts.
1. Focus on Culture: No new employee should be in the dark about your company’s values, so incorporate learning content related to your mission, vision, history, and culture. And don’t be afraid to cover even the most basic expectations in your educational materials. Every business has both spoken and unspoken rules; if you make them abundantly clear from the get-go, you lessen your liability and lower the odds of employee confusion.
2. Tie Training to Specific Goals: Each quarter - or at least every year - your company sets goals for the months ahead. Do you reach them? If not, why? When you drill the problems down to their sources, you’ll likely realize that the solution lies in employee education. Develop new courses that give employees the knowledge necessary to contribute to business-wide objectives, then customize them across departments as needed.
3. Invest in Multimedia: Committing to making your training materials interesting, useful, and engaging is the top way to ensure that learners absorb important information. In today’s world, that means consistently piquing their attention with appealing imagery and audio-visual content. Invest time, effort, and money into developing high-quality multimedia resources for your training program - the materials are well worth the expense and can be easily incorporated into other projects.
4. Commit to Continuous Learning: The #1 problem with training programs is that they close up too quickly. Ongoing, tiered coursework and re-certification programs are proven to help employees consistently, continuously advance in their work. Don’t miss the opportunity to help them improve.
5. Monitor, Measure, Enhance… and Repeat: If you don’t gauge the results of your training programs and tweak them periodically, you’re undoubtedly underperforming. Use a learning platform that includes monitoring and tracking tools, and assess the results against your objectives. If you see gaps, fix them by adding content where needed.